Last Updated: February 5, 2025
This Privacy Notice outlines how Ad Astra Information Systems (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you interact with our services. We are committed to processing personal data solely to deliver and support the products and services you purchase or use. This notice also explains your rights and the measures we take to ensure your information remains secure.
For questions, contact support@aais.com.
| Question | Answer |
| What information do we collect? | Personal data (e.g., names, email addresses) and sensitive data (e.g., student grades, test scores). |
| Do we share or share your information? | We do not sell personal information. However, we may engage third-party vendors to store and process personal information as necessary to deliver services to our clients, ensuring compliance with all applicable laws. |
| How do we protect your information? | We employ organizational and technical security safeguards but cannot guarantee absolute security. |
| What are your rights? | Access, correction, deletion, and opt-out of marketing communications or targeted advertising. |
| How do you exercise your rights? | Visit your institution’s IT office if applicable or contact us at support@aais.com. |
| Type | Examples |
| Personal Data | Names, email addresses, employment details, instructor information, phone numbers, IP addresses. |
| Website Interaction Data | Information on how you accessed and navigated our website, including referral sources and engagement metrics. |
| Automatically Collected | Device details (IP address, browser type), Log Data, and Geolocation. |
| Log Data | Access times, event logs, and browsing behavior. |
| Cookies and Tracking Technologies | We use cookies and similar technologies to collect information about your browsing activities. |
We process your data for the following purposes:
Marketing Communications: Users may opt out of promotional communications at any time by clicking the unsubscribe link in emails or contacting us.
Specific scenarios and guidelines for sharing personal information are as follows:
| Scenario | Details |
| Service Providers | Data is shared with third-party providers for operations like hosting, analytics, and marketing. |
| Business Transfers | Information shared during mergers, acquisitions, or asset sales. |
| Legal Obligations | Disclosed as required by law, subpoenas, or legal processes. |
| Right | What it Means |
| Access | You have the right to view the personal data we have about you. |
| Correction | You have the right to fix inaccuracies in your personal data. |
| Deletion | You have the right to request deletion of your data unless required for legal or operational reasons. |
| Opt-Out | You have the right to exclude your data from targeted advertising or specific web processing activities. |
To exercise these rights, contact support@aais.com. Verification may be required.
We use cookies and similar tools to:
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Canadian residents are entitled to specific rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) or other applicable provincial laws:
| Right | Details |
| Consent Withdrawal | You have the right to revoke consent for data processing at any time. |
| Access to Data | You have the right to request a copy of your personal data and understand its usage. |
| Correction and Erasure | You have the right to request corrections to inaccuracies or erasure of your personal data, subject to legal or operational needs. |
| Data Portability | You have the right to receive your data in a portable format, where applicable. |
Legal Basis for Processing in Canada: We process data with explicit or implied consent and for legitimate purposes, such as compliance, fraud prevention, or business operations.
Residents in states like California and Virginia have specific rights, including the right to know about data disclosures and to limit sensitive data processing.
| Category of Data | Examples |
| Identifiers | Names, email addresses, and IP addresses. |
| Sensitive Information | Race, ethnicity, student IDs. |
If you have questions about this Privacy Notice or wish to exercise your rights:
For updates to this notice, please visit our website periodically.
Ad Astra is higher education’s solution partner in managing the academic enterprise. Partnering with more than 500 colleges, universities, and systems nationwide, Ad Astra helps improve stewardship of instructional resources, streamline student access to courses, and accelerate student completions.